Regional and SADC supply

MedQ is based in Houghton, Johannesburg. The working catalogue and website prices are for South African institutional supply. The same desk will quote a buyer in another SADC country. A regional quote is a separate document. It is not the website price plus a guess.

How a regional quote works

1. Send the product list from My Order or a tender bill of quantities.
2. State destination city and country, consignee legal name, and preferred Incoterm if you have one.
3. MedQ confirms whether the line can be supplied, the SAHPRA/device position and the documents MedQ can issue.
4. The written quotation shows goods value, freight if arranged by MedQ, the Incoterm, and what the buyer must clear at the border.
5. Nothing ships until the quotation is accepted and the named documents are in place.

South Africa (existing service, unchanged)

Nationwide within South Africa, quoted per order against the delivery address and quantity. Collections from Johannesburg by arrangement. Transport is not included unless shown on the quotation.

SADC destinations

Destinations are quoted on request, not as a standing delivery promise. The active-country list will be published after confirmation.

Incoterms

• EXW Johannesburg or FCA Johannesburg is the default published regional offer.
• DAP [named place] is offered only when MedQ agrees to it in writing on the quotation.
• DDP is not offered unless explicitly authorised for a named order.

Documents

A shipment may include a commercial invoice, packing list, SARS export documents as applicable, a copy of the SAHPRA licence on request, and manufacturer-supplied product data or declarations. A certificate of origin is included only when MedQ can obtain one for that line.

Buyer responsibilities

The buyer must arrange any required import permit or rebate, local medicines/devices regulator clearance, destination duties and taxes unless the quotation says otherwise, a physical receiving address and named consignee, and the payment method stated on the quotation.

Payment

South African orders retain the existing payment terms. Regional quotations state the currency and method; advance EFT is the default. Letters of credit and other instruments apply only when named on the quotation. Banking details appear only on a quotation or invoice.